USER GUIDE FOR eNACH/NACH MANDATE REGISTRATION & CANCELLATION PROCESS
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eNACH/NACH Mandate Registration
To initiate your mandate registration with Vridhi Home Finance, kindly follow the outlined process. You can either connect with your Relationship Officer at the nearest branch or email your request to vridhienach@vridhihomefinance.com. Ensure you include the following details in your email:
- Loan Account Number/Application Number
- Your Registered Mobile Number
- Bank Account Number and IFSC Code for the mandate
- Approval Method of Mandate: Choose from Debit, Net Banking, or Aadhaar-based options
Our team will guide you through the steps to ensure successful registration of your mandate.
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eNACH/NACH Mandate Cancellation
In compliance with guidelines issued by NPCI, Vridhi Home Finance offers a convenient process to cancel your registered eNACH/NACH mandate. Customers can either visit their nearest branch or send a detailed request via email to vridhienach@vridhihomefinance.com To initiate the cancellation, include the following information:
- Loan Account Number/Application Number
- Registered Mobile Number
- Reason for Cancellation of Mandate
Important Note: Cancellation requests will be reviewed by Vridhi Home Finance as per the terms and conditions of your loan agreement. Approval of the request depends on your loan repayment status and overall compliance with repayment obligations. Upon approval of the cancellation request, the destination bank will notify the customer of the updated mandate status through SMS or email confirmation.
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Customer Support for Mandate Queries
If you have questions or concerns regarding mandate registration, updates, or cancellations, we’re here to help! Reach out to us through the following channels:
- Email: Write to us at care@vridhihomefinance.com
- Phone: Call our helpline at 8310167101 (Monday to Saturday, 9:30 AM to 6:30 PM)
- Branch Visit: Visit the nearest Vridhi Home Finance branch for personalized assistance
We value your trust and provide timely and effective solutions to all your mandate-related concerns.
Frequently Asked Questions
What is e-NACH?
How is e-NACH different from ECS?
How do I set up an e-NACH mandate?
- Online: By filling out a form on your lender's or service provider’s website and verifying with OTP or net banking.
- Offline: By submitting a physical mandate form to your bank.
What are the benefits of e-NACH?
- Hassle-free automatic payments
- No risk of missed payments or late fees
- One-time setup for recurring transactions
- Paperless and time-efficient process
Is e-NACH secure?
Can I cancel or modify an e-NACH mandate?
Are there any charges for e-NACH?
What happens if there are insufficient funds in my account?
How do I track my e-NACH transactions?
- Your bank’s online portal
- Account statements
- SMS/email notifications from your bank