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USER GUIDE FOR eNACH/NACH MANDATE REGISTRATION & CANCELLATION PROCESS

  1. eNACH/NACH Mandate Registration

    To initiate your mandate registration with Vridhi Home Finance, kindly follow the outlined process. You can either connect with your Relationship Officer at the nearest branch or email your request to vridhienach@vridhihomefinance.com. Ensure you include the following details in your email:

    • Loan Account Number/Application Number
    • Your Registered Mobile Number
    • Bank Account Number and IFSC Code for the mandate
    • Approval Method of Mandate: Choose from Debit, Net Banking, or Aadhaar-based options

    Our team will guide you through the steps to ensure successful registration of your mandate.

  2. eNACH/NACH Mandate Cancellation

    In compliance with guidelines issued by NPCI, Vridhi Home Finance offers a convenient process to cancel your registered eNACH/NACH mandate. Customers can either visit their nearest branch or send a detailed request via email to vridhienach@vridhihomefinance.com To initiate the cancellation, include the following information:

    1. Loan Account Number/Application Number
    2. Registered Mobile Number
    3. Reason for Cancellation of Mandate

    Important Note: Cancellation requests will be reviewed by Vridhi Home Finance as per the terms and conditions of your loan agreement. Approval of the request depends on your loan repayment status and overall compliance with repayment obligations. Upon approval of the cancellation request, the destination bank will notify the customer of the updated mandate status through SMS or email confirmation.

  3. Customer Support for Mandate Queries

    If you have questions or concerns regarding mandate registration, updates, or cancellations, we’re here to help! Reach out to us through the following channels:

    • Email: Write to us at care@vridhihomefinance.com
    • Phone: Call our helpline at 8310167101 (Monday to Saturday, 9:30 AM to 6:30 PM)
    • Branch Visit: Visit the nearest Vridhi Home Finance branch for personalized assistance

    We value your trust and provide timely and effective solutions to all your mandate-related concerns.

Frequently Asked Questions

e-NACH (Electronic National Automated Clearing House) is a digital payment system that automates recurring payments like EMIs, bills, or subscriptions directly from your bank account.

e-NACH is faster, more secure, and entirely paperless compared to ECS (Electronic Clearing Service). It also supports real-time authentication via OTP or net banking.

You can set up an e-NACH mandate:
  • Online: By filling out a form on your lender's or service provider’s website and verifying with OTP or net banking.
  • Offline: By submitting a physical mandate form to your bank.

  • Hassle-free automatic payments
  • No risk of missed payments or late fees
  • One-time setup for recurring transactions
  • Paperless and time-efficient process

Yes, e-NACH is highly secure. It uses encrypted systems and requires authentication via OTP, digital signature, or net banking, ensuring your information is protected.

Yes, you can cancel or modify an e-NACH mandate by contacting your bank or service provider. Ensure to initiate changes before the scheduled payment date.

While most banks provide e-NACH setup for free, some may levy nominal charges. Check with your bank or service provider for details.

If your account has insufficient funds, the e-NACH payment will fail, and you may incur penalties or late fees from your bank or lender.

You can track e-NACH transactions through:
  • Your bank’s online portal
  • Account statements
  • SMS/email notifications from your bank

Yes, e-NACH is commonly used for paying loan EMIs, utility bills, insurance premiums, subscriptions, and other recurring payments.